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MB-240 Exam Cram Review - MB-240 Reliable Test Objectives
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For more info read reference:
Universal Resource Scheduling in Microsoft Dynamics 365 for Field ServiceManage scheduling options in Dynamics 365 for Field Service
MB-240 Reliable Test Objectives & New MB-240 Test Vce
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The MB-240 Exam is designed to test your knowledge and skills related to field service management, including customer engagement, scheduling and dispatching, inventory management, and mobile device management. MB-240 exam covers a range of topics, including configuring and managing the Field Service application, managing resources, configuring and managing the Universal Resource Scheduling (URS), and configuring and managing inventory and purchasing.
Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q195-Q200):
NEW QUESTION # 195
You are a Microsoft Dynamics 365 Field Service dispatcher. A customer's work order has a particular characteristic and time requirement that is different from most other work orders. You need to be shown the most suitable resources, and manually book the one that matches the customer's requirements. What should you do?
- A. Schedule by using the Schedule Assistant.
- B. Schedule by using drag and drop on the Schedule Board.
- C. Schedule the using Resource Scheduling Optimization.
- D. Schedule by building a rule to automatically assign the customer-preferred resource.
Answer: B
NEW QUESTION # 196
Your organization recently implemented Microsoft Dynamics 365 Field Service. In preparation for user training, you created two new tabs on the schedule board, and configured them based on the line of business.
You need to ensure that users know how to control access to those newly created tabs.
Which three sharing options are available for the tabs? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Available only to specified users.
- B. Available only to the users with Field Service dispatcher security role.
- C. Available only to the user who created it.
- D. Available only to the users with Field Service administrator security role.
- E. Available to all schedule board viewers.
Answer: A,D
NEW QUESTION # 197
You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.
- A. Set the Default Radius Unit to Miles under Scheduling Parameters.
- B. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
- C. Set the Default Radius Value to 50 under Scheduling Parameters.
- D. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.
Answer: A,B
Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/configure-default-settings
NEW QUESTION # 198
You are deploying the Microsoft Dynamics 365 Field Service mobile app at your organization.
You are in the process of creating push notifications for the mobile app, and you have the following requirement:
When a field service technician is assigned an emergency priority work order, the technician should be immediately notified on their mobile phone.
What should you do?
- A. Create a notification Power Automate flow using an automated flow. The condition within the flow should look at the Resource Requirement entity where the out-of-the-box priority field has a value of Emergency priority.
- B. Create a notification Power Automate flow using an instant flow. The condition within the flow should look at the Bookable Resource Booking entity where the out-of-the-box priority field has a value of Emergency priority.
- C. Create a notification Power Automate flow using a scheduled flow. The condition within the flow should look at Bookable Resource Bookings where the out-of-the-box priority field has a value of Emergency priority.
- D. Create a notification Power Automate flow using a scheduled flow. The condition within the flow should look at the Work Order entity where the out-of-the-box priority field has a value of Emergency priority.
Answer: A
NEW QUESTION # 199
You are implementing Dynamics 365 Field Service for Contoso Manufacturing.
You need to set preventive maintenance schedules for multiple sub-components that have a different maintenance routine than the top-level or parent asset. The goal is to increase asset useful life and provide increased customer satisfaction.
What should you do?
- A. Create an Agreement for each Asset Sub-Component to ensure the proper preventive maintenance schedule is set
- B. Associate an Agreement Booking Incident to the Asset Sub-Component requiring a different preventive maintenance schedule.
- C. Create Asset Categories for each preventive maintenance schedule, and assign to the appropriate sub-component.
- D. Create Asset Properties, and associate the appropriate new Asset Property schedule to each sub-component.
Answer: B
NEW QUESTION # 200
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