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Valid Salesforce Public-Sector-Solutions Test Preparation | Valid Public-Sector-Solutions Test Forum

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SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q34-Q39):

NEW QUESTION # 34
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

A. Mirror the Org Chart into The Role Hierarchy
B. Disable the Grant Access Using Hierarchies setting on the Case object
C. Disable all approval processes on the Case object
D. Set the Organization-Wide Defaults (OWD) for the Case object to private

Answer: D

Explanation:
Explanation
Setting the Organization-Wide Defaults (OWD) for the Case object to private is a configuration that can help to protect sensitive HR data in Employee Experience Management. Employee Experience Management is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. The Case object is a standard object that can be used to track employee requests or issues in Employee Experience Management. Setting the OWD for the Case object to private means that only the owner of the case and users above them in the role hierarchy can access the case record by default. This can prevent unauthorized access to sensitive HR data by other users.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&l

NEW QUESTION # 35
A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

A. Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.
B. Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.
C. Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.
D. Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.

Answer: C

Explanation:
Creating a Screen Flow or creating a new Action are two possible approaches for creating a better user experience when creating a Visit. A Screen Flow is a type of flow that can create an interactive user interface to display information or collect data from users. A Screen Flow can have the required fields to create a Visit record and it can be launched by a button on the page layout. An Action is a type of button that can perform tasks such as creating or updating records. An Action can have Predefined Field Values that can automatically populate fields when creating a Visit record. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_visits.htm&type=5&language=en_US

NEW QUESTION # 36
A public sector agency recently implemented public Sector solutions for the ....in the cite. A new inspector has been onboarded to conduct the inspections.... Feature. All other inspectors can access Action Plans without any problems.

A. Action Plans Permission set has not been assigned to the new inspector.
B. The 'Enable Notes' permission has not been selected for the new inspector.
C. The Salesforce use for the new inspector is disabled.
D. Person Account Models have not been enabled on the org.

Answer: A

Explanation:
In Salesforce Public Sector Solutions, permissions and access control are crucial for ensuring that users can perform their roles effectively. If a new inspector is unable to access Action Plans while other inspectors can, it is likely due to a missing permission set assignment. Specifically, the Action Plans Permission Set must be assigned to the inspector to grant access to the necessary features. Here's how to check and assign the permission set:
* Check User Permissions:
* Go to Setup > Users > Users.
* Find the new inspector's user record and check their assigned permission sets.
* Assign Action Plans Permission Set:
* Navigate to Setup > Permission Sets.
* Find and select the Action Plans Permission Set.
* Click Manage Assignments and add the new inspector to this permission set.
By ensuring that the new inspector has the Action Plans Permission Set, you will grant them the required access to view and manage Action Plans, just like the other inspectors.
References:
* Salesforce Help: Permission Sets
* Salesforce Public Sector Solutions Documentation

NEW QUESTION # 37
A government agency has set up a program to provide government funding to local business owners. Grantseekers need to be able to collaborate with their internal stakeholders during the application process. Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process.
What solution would a technical consultant recommend to solve the outlined use case?

A. Configure Invite Collaborators for Funding Request Applications.
B. Add a "Requires Collaboration" custom field to the Funding Request object.
C. Handle funding request collaboration through email and log activity on Applications.
D. Collaborate internally and externally through the Funding Request Application Feed.

Answer: D

Explanation:
Salesforce Public Sector Solutions offer various collaboration tools to enhance communication among stakeholders. For the scenario where grantseekers and grant managers need to collaborate on funding request applications, utilizing the Funding Request Application Feed is the most efficient solution. This feature allows users to communicate in a centralized location attached to the funding request record, ensuring all communication is tracked and accessible within the context of the application. It supports both internal and external collaboration, making it ideal for this use case. This approach aligns with Salesforce's best practices for collaborative engagement on records, leveraging Chatter or similar collaboration feeds to keep all stakeholders informed and engaged without resorting to disparate email threads.

NEW QUESTION # 38
A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

A. Audit Log
B. Log History
C. Decision Explainer Log History
D. Record History

Answer: C

Explanation:
Decision Explainer Log History is a component that can be added to see the history of Decision Explanations for a claim. Decision Explainer Log History displays a list of Decision Explanations that have been generated for a claim by a Decision Matrix or a Business Rules Engine (BRE). It shows the date, time, user, rule name, rule outcome, and explanation text for each Decision Explanation.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_decision_explainer_log_history.htm&

NEW QUESTION # 39
......

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